The UK Gambling Commission believes that troubled gambling operator 666Bet has now returned funds to a “significant number” of customers who had been out of pocket for more than a month.
666Bet had its licence suspended by the Gambling Commission on March 21, with customers then unable to access their accounts and withdraw cash.
Even after 666Bet employed payment processor Skrill to aid the withdrawal process, many have still complained that their account balances were incorrect. Customers have also been angered by a lack of communication and difficulties in accessing the 666Bet website.
The Gambling Commission said: “Our understanding from information provided by the operator and third parties is that a significant number of customers have been repaid via the Skrill account, including some of those whose withdrawals had been pending.
“Our understanding of the current position is that the websites for Metro Play and for 666Bet are unstable, i.e. they intermittently cease to function.
“As far as we are able to determine, this is not connected with ongoing efforts to pay customers.”